It is very possible that you have questions to ask us, if you have reached this section of our website. You can contact us to resolve any questions you may have, we will be happy to answer them.
Besides, we leave you here with the questions more common that we have done about JULIAN HOUSE.
How many people can stay in the house?
The rural house is enabled for 6-8 people maximumas it has 3 double beds, 1 sofá cheflong extensible and a individual to be coupled with the latter. At the time of sending the query of pre-bookingIn the case of a reservation, the client must indicate the number of people who will be staying in the rural houseto be able to arrange bedding for people who sleep in the common space.
Does the house have a cleaning service associated with it?
In fact the house offers a complete cleaning service that will be carried out before the arrival of the guests and also after the visit of the clients. During the time of accommodation the client will be responsible for the cleaning of this and may make use of those appliances that have been provided to facilitate this task (washing machine, dryer, dishwasher, ..).
Is the house equipped?
The house is equipped with basic appliances, small appliances, basic items, kitchenware, household goods, elements of basic hygiene (bath gel y toilet paper) and bedding. Besides, each room has a extra blanket in case it is needed in very cold nights.
In case of doubt has more detail in the Casa Juliana section and do not hesitate to consult us.
Should I bring any kind of bedding or bath clothes?
The rooms are equipped with bedding (bedding, sheets, duvet and duvet filler), set of towels (bath towel, sink and toilet for each guest) as well as basic goods.
What does the price include?
The price of the reservation includes the rent of the rural house complete, with access to allhe accommodation and all the elements at its disposal, during the dates indicated and requested by the client.
Additional services as activities of agritourism, are not included in the price of the rent of the rural house.
Are meals included in the price?
Meals are not included in the rent. Guests may use the kitchen and dining room, as well as the household appliances, small appliances, dishes, cutlery, the option is only to rent the complete rural house or a single room with shared common spaces.
Where and how do I pay for my house reservation?
When you send your pre-bookingYou will see three different fields.
Total Price: This is the final price you will end up paying for the rental of the rural house.
In advance: This is the amount requested as a guarantee of your reservation. It will be paid by bank transfer or credit card once the property confirms its availability.
Amount pending: It is the final amount that will be paid 24h before the entrance in the house.
When will I pay the remaining amount of the reservation?
The remaining amount of the reservation must be paid 24 hours in advance.
Once this amount has been paid in the manner specified in the confirmation, usually by bank card or transfer. The keys will be handed over online.
Where can I find all the contact details of the gîte?
All contact details for the property of the house, will be provided at the moment of confirming the reservation, after paying the advance amount requested, in the confirmation of the reservation.
How do I know my reservation is confirmed?
After the confirmation of the availability of the rural house, it is necessary to make effective the advanced amount asked for, once Casa Juliana has certainty of the payment, the confirmation of the reservation will be sent.
It contains the contact details of the property of the house, the time of arrival, the time of departure, the remaining amount of the reservation and how this must be paid.
You can also find any other additional information needed.
How can I cancel or modify my reservation?
For any change or cancellation in the reservation you must contact Casa Juliana by phone or sending an email a firstname.lastname@example.org
Can I take my pet to the accommodation?
No, this establishment does not allow pets inside the cottage.
How do I get the keys to the apartment?
Being a checking online delivery of keys and allos the reservation procedures are carried out online, without the existence of a physical person to hand over the keys.
The entrance to the house will be madeá by means of a numerical code, the lock has no key of entry or exit.
At what time should I leave the accommodation and return the keys?
The departure time is also specified in the booking confirmation. As it is a coded entry and exit door, the code is will self-block once the indicated time of departure has elapsed. Puede to make any clarification or request directly to Casa Juliana via mobile phone or email email@example.com
Who should I contact in case of any incident during my stay?
If during your stay any mishap occurs, you can contact Casa Juliana by phone or by sending an email a firstname.lastname@example.org
If you have any further questions, please contact us. We are at your disposal for a happy stay at Casa Juliana